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Privacy Policy

At Lead Assist Pro, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or opt-in to our SMS services.

1. What Information is Collected

We collect information that you voluntarily provide to us, including:

• Identification Data: Name and email address.

• Contact Data: Phone number for SMS service delivery.

• Technical Data: IP address and browser type collected via cookies and tracking technologies.

2. How User Data is Used

We use your information to:

• Provide and manage our "missed-call text-back" services.

• Send automated customer care and service related text messages in response to user inquires.

• Improve website functionality and user experience.

  Send service relate SMS messages.

3. SMS Opt-In Details

Users can opt-in to receive customer care SMS messages from Lead Assist Pro via website forms or chat interactions. By providing their phone number and submitting a form or chat request, users give express written consent to receive automated text messages related to their inquiry. Messages are only sent in response to user-initiated contact. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

4. Mobile Info Sharing Statement (REQUIRED)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookie & Tracking Practices

We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security and Handling

We implement industry-standard security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

7. User Rights

You have the right to:

• Access, correct, or delete the personal data we hold about you.

• Opt-out of SMS communications at any time by replying STOP.

• Seek assistance by replying HELP.

8. Message Frequency and Rates

Message frequency varies. Standard message and data rates may apply.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at our website: leadassistpro.co or via our support email.

Terms of Service

Welcome to Lead Assist Pro. By accessing or using our platform, you agree to the Terms of Service. Our services are provided to help local businesses automate missed call text-backs and lead management. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to use our services for any unlawful purpose or in any way that interrupts our operations. We reserve the right to modify or terminate our services at any time. Lead Assist Pro shall not be liable for any indirect or consequential losses arising out of your use of the platform. Your continued use of the service constitutes acceptance of any changes to these terms. For more information on how we collect. use, and protect your data, please review our Privacy Policy

Terms of Service

Welcome to Lead Assist Pro. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our platform. Your use of the website signifies your acceptance of these terms.

1. Acceptance of Terms

The services provided by Lead Assist Pro are subject to the following Terms of Service. We reserve the right to update these terms at any time without notice to you. The most current version of the Terms can be reviewed by clicking on the 'Terms of Service' hypertext link located at the bottom of our web pages.

2. User Obligations

As a user of Lead Assist Pro, you agree to:• Use the service only for lawful business purposes.• Provide accurate and up-to-date information when creating or managing your account.• Keep your login details secure and not share them with others.• Use the service in a way that does not harm, overload, or interfere with our systems or other users.If you misuse the service or violate these Terms, we may suspend or terminate your access to Lead Assist Pro.

3. SMS Terms and Privacy

Lead Assist Pro will not share, sell, or rent your mobile information to third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing your phone number, you agree to receive automated customer care SMS messages from Lead Assist Pro related to your inquiry. Messages are only sent in response to user-initiated contact Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out or HELP for assistance. You may also contact us at helloleadassistpro@leadassistpro.co for support.4. Age of Consent By accessing and using Lead Assist Pro, you represent and warrant that you are of legal age to form a binding contract in your jurisdiction and are at least 18 years old. If you do not meet these requirements, you must not access or use our services.5. Carrier Liability Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator and is outside of the control of Lead Assist Pro. 

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